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To ensure the best care possible for patients, healthcare uses many quality methodologies. To continuously improve the outcomes of all patients who need medical care, quality improvement models are focused on safety, effectiveness and efficiency. Six Sigma (Lean Management), Total Quality Management (TQM) and Continuous Improvement are some of the most commonly used models of quality enhancement.
Six Sigma uses data to find and remove wasteful or incorrect sources through thorough analysis. The Lean Management approach aims to streamline processes and eliminate wasteful activities in order reduce costs while improving patient satisfaction. TQM refers to creating an environment that is focused on high-quality customer service. Continuous improvement is a way to encourage continuous learning in an organization, so any problems can be addressed quickly and efficiently.
These models of quality can be applied together or individually depending on what type or service is being offered. Ultimately, their goal is the same – utilizing evidence-based approaches and data analysis tools in order to achieve better patient outcomes with fewer resources