Term paper: Information Technology Strategic Plan
2. Network Administrator – this role would be responsible for monitoring, maintaining and troubleshooting all of the organization’s networks so that customers are provided with a seamless experience when using their products/services.
3. Database Administrator – this position would oversee all of the company’s data storage solutions to ensure that customer information is kept secure while also being easily accessible by authorized personnel.
4. Systems Analyst – this individual would be tasked with analyzing current processes in order to identify opportunities for improvement that can increase customer satisfaction levels or loyalty.
5. Web Developer/Designer – this person would be responsible for creating engaging websites or applications that provide customers with an easy-to-use interface so they can access information quickly and efficiently