Business & Finance homework assistance| Business & Finance homework help
Ford’s decision to forego repairing the defective design does not comply with ethical guidelines as it fails to take responsibility for its own mistakes. Ethically, companies should be held accountable for their actions and strive to make changes that benefit those affected by their decisions—in this case ensuring the safety of their customers by providing them with a reliable product.
Ford could have promptly taken action to remedy the situation. They should recall any cars with faulty parts and work quickly to resolve issues. Customers would be more comfortable knowing the company behind products was protecting them against any potential dangers associated with their use of said product.
In conclusion then it is important remember companies bear moral obligations towards stakeholders—particularly when comes issues involving public health/safety which must upheld regardless cost attached . Following ethical principles can show commitment to customer satisfaction, which will lead to greater trust and long-term organizational success.