Business & Finance homework help| Business & Finance homework help
When setting financial goals such as increasing revenue or decreasing costs, an organization can also establish non-financial targets based on customer satisfaction and employee engagement metrics. They can ensure they not only provide value for shareholders, but also create a positive atmosphere for customers and employees. This could lead to greater profitability. Furthermore, managers can track their progress toward each objective to help them make informed decisions on where resources should go.
This relationship can help organizations align their strategies and core values with financial and non-financial components. It will lead to better outcomes for all involved. Balanced Scorecard gives executives and managers a complete picture of their performance, allowing them to make better decisions and gain more insight.