What is nonconformity, and how might this impact processes in health services organizations?

Nonconformity refers to the rejection of certain norms, laws, and standards. Nonconformity in a healthcare organization can have positive or negative consequences depending on what the circumstances are. Nonconformity may be beneficial in that it promotes critical thinking, problem solving and can lead to improved organizational processes and new ideas. If not managed properly, nonconformity can cause disruption.

If a healthcare provider fails to follow established operating procedures or does not adhere to accepted medical protocol when treating patients, it could result in legal consequences for them and their employers. Additionally, if employees in a health services organization take part in any behaviors that conflict with organizational values such as theft or fraud then this could result in decreased employee morale and productivity which would negatively impact an organization’s reputation and success overall.

Nonconformity, in summary, can foster innovation within the health service organization. However it must be carefully monitored to make sure compliance with all applicable laws and regulations. Also protect others from unethical or harmful practices.