The W3 method of collecting competitive intelligence
2. Online Monitoring: Businesses should monitor the internet for news about industry competitors and customer feedback using an assortment of tools like Google Alerts or social media listening.
3. Market Analysis: To understand the differences between competitors, and to help inform their strategies, companies should do regular market research.
4. Trade Shows & Conferences: Attending trade shows and conferences can provide companies with direct access to customers, potential partners, suppliers, competitors – all of which can provide valuable competitive intelligence they might not be able to get elsewhere.
5. Customer Surveys & Interviews: Talking directly with customers or conducting surveys can reveal information about how a company is perceived by its target audience or what features differentiates it from competing brands.