Internet’s impact on global value chains has been significant. It has significantly improved efficiency and effectiveness in supply chain operations by making it easier to access information and quickly share it. My paper examines how my hypothetical business can obtain accurate, timely and complete information in global environments. I also discuss the necessary information technology systems to deliver these information to suppliers and customers.
Access to accurate information: The Internet’s key benefit for global value chains is its ability to share and access precise information. Organizations can use web-based software such as Enterprise Resource Planning systems (ERP), to access current information on production schedules and inventory levels. It allows companies to take better informed decisions, respond faster to supply and demand changes, and make quicker decisions. The use of internet-based communication tools such as instant messaging and email allows companies to communicate quickly with their customers and suppliers, which reduces errors and confusion.
Time-sensitive information: Organizations have the ability to share and access time-sensitive data more quickly through the Internet. Organizations can respond quickly to fluctuations in supply and demand by using advanced planning and scheduling (APS) tools. The use of internet-based communication tools such as email or instant messaging allows companies to quickly share information with customers and suppliers, which reduces the risk for missed deadlines and delays.
You can access all information through the Internet. Tools such as the Customer Relationship Management system (CRM), allow organizations to access customer data and share it with other value-chain partners and suppliers. A web-based communications tool, like email or instant messaging allows organisations to easily share information with their customers and suppliers. This reduces the possibility of incomplete information.
My hypothetical company should implement the following information technology systems in order to obtain accurate, timely, complete and comprehensive information in global environments:
- Enterprise Resource Planning (ERP), systems: Organizations can access real-time information on stock levels, production schedules and shipping information. This is critical for informed decision making and responding quickly to changing demand and supply.
- Advanced Planning and Scheduling Systems (APS): The system allows companies to rapidly respond to any changes in demand and supply. It provides real-time data about inventory levels and production schedules as well as shipping information.
- CRM systems (Customer Relationship Management): These systems allow organizations to share information about customers, including purchase history, preferences and purchases, with suppliers, and other value-chain partners.
My hypothetical company should consider these systems in addition to the ones already mentioned. It could also implement a Warehouse Management System to optimize and manage warehouse operations. They can use online communication tools such as instant messaging and email to quickly share information with customers and suppliers.
The Internet’s ability to share precise, timely, complete and accurate information has made a huge impact on global value chains. Implementing the right information technology systems, such as WMS, ERP, CRM, and APS, can help organizations improve their supply chain efficiency and effectiveness. These systems should be implemented by my hypothetical company to increase its global value-chain performance.
- Chopra, S. & Meindl, P. (2017). Supply Chain Management Strategy, Planning and Operation. Pearson.
- Davenport, T. H. (2018). The Internet’s Impact on Supply Chain Management. Harvard