You are responsible for designing a training program for using a new software to track sales in Malawi

There are several steps involved in the training program to use the software to track Malawi sales.

1. All employees would receive initial training. This would consist of a thorough overview about the software and its features as well as how to use it for tracking sales. An experienced team of trainers will deliver training. This would include lectures, interactive exercises, hands-on sessions, and practice to help employees use the software efficiently.
2. Support and training after the initial training: The employee would receive ongoing support and training, such as regular checks-ins or refresher courses. This will ensure they can use the software efficiently and keep improving their skills.
3. Managerial training is required: A separate program would teach managers how the software can be used to track and manage sales performance. The training would cover how to create reports and analyze data. It also aims at identifying areas of improvement. The training would include instruction for managers by supervisors. They would also be given the required information and materials in preparation.